Shipping FAQs

YES! YOU ARE STILL IN TIME FOR XMAS DELIVERIES WITH YOUR "WHO'S SHE" WOODEN GAME!

We ship all orders within a week or so. Once your package is sent out of our workshop, you will receive a shipping notification from our website with your tracking information.

We ship pretty much worldwide, so if you don't find your home country bellow, don't worry! Just fill in your shipping details when reaching check-out and you will see what's possible for you.

 

CARDBOARD GAMES & POSTERS: all orders bellow 2kg are shipped with standard National Post with a tracking number, up to 7/10 business days to Europe & up to 15/20 business days overseas. Keep in mind though that National Post works in mysterious ways (especially before Xmas!)

WOODEN GAMES: Depending on where you need us to ship your wooden game, shipping time will vary. Here is a recap for frequent shipments:

  • EU COUNTRIES : your package will be handled by the National Post or DHL Parcel, shipping time from Poland usually takes 5/7 business days.
  • US/CANADA: we offer several shipping options for overseas packages, you can choose to go with:
      •  Global Express with Polish national post (USPS or Canadian Post on your side) - less expensive, no signature required, shipping time usually takes 10/13 business days.
      • DHL Express - a bit more expensive but much faster! Up to 3 business days. (yes, that fast!)
      • UPS Express Saver for large order above 4kg.
  • AUSTRALIA & NZ: we offer several shipping options for overseas packages, you can choose to go with:
      • Global Express with Polish national post (USPS or Canadian Post on your side) - less expensive, no signature required, shipping time usually takes 10/13 business days.
      • DHL Express (AUSTRALIA only*)- a bit more expensive but much faster! Usually up to 5/6 business days.
      • UPS Express Saver for large order above 3kg.
  • Non-EU COUNTRIES (SWITZERLAND, NORWAY, I'm looking at you!): your package will be handled by the National Post or UPS Express Saver, shipping time from Poland usually takes 5/7 business days.
  • POLAND: package shipped with DHL, delivered within 48h

Remember to check the tracking website to make sure your package isn't waiting for you to collect it at your local post office!

When placing an order with us, please note that we are based in Warsaw, Poland! For all non-EU shipments, keep in mind that customs may ask you for import taxes to release your package (especially in Switzerland, Mexico, all South American countries) as well as it can lead to extra delays. 

If you still have some questions regarding shipping (I did try to cover most of it here!), please feel free to contact us.

Cheers,

Playeress Team, busy bees packing as fast as we can!